Privacy Policy for Raya Solutions

Effective Date: January 1, 2023

At Raya Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information we collect

We collect the following types of information:

Personal Information: Name, email address, phone number, company name, and job title.
Technical Data: IP address, browser type, and usage patterns when interacting with our website.
Usage Data: Details of your interactions with our website, including pages visited and time spent on each page.

2. How We Use Your Information

We use your personal data to:

Provide, maintain, and improve our services.
Communicate with you regarding inquiries, requests, and updates on our services.
Enhance customer experience through analytics and service optimization.
Comply with legal obligations and protect our legal rights.

Effective Date: January 1, 2023

3. Data Sharing and Disclosure

Your information may be shared with third parties under these conditions:

With your consent or at your direction.
When required by law, regulation, or legal processes.
With third-party service providers who assist us in delivering our services, provided that they adhere to strict confidentiality agreements.

4. Data Security

We take appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, or disclosure. While we implement strong security protocols, we cannot guarantee 100% security due to the nature of online transmission.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Once the purpose has been fulfilled, your data will either be securely deleted or anonymized, unless we are required by law to retain it for a longer period.

Effective Date: January 1, 2023

6. Your Rights

As per the Data Privacy Act of 2012, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You have the right to correct any inaccurate or outdated personal information.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Withdraw Consent: You can withdraw your consent to our use of your personal data at any time.
Right to File a Complaint: If you believe your rights under the Data Privacy Act have been violated, you can file a complaint with the National Privacy Commission.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies help us analyze website traffic and understand visitor behavior. You can manage or disable cookies through your browser settings, but note that disabling cookies may affect your user experience.

Effective Date: January 1, 2023

8. Consent and Withdrawal of Consent

By using our services and website, you consent to the collection and use of your personal data as described in this policy. If you wish to withdraw your consent at any time, you may contact us via the contact information provided below.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any inquiries regarding this Privacy Policy or your personal data, you may contact our Data Protection Officer (DPO) at:

📧 Email: developer@rayasolutionsph.com

📞 Phone: +63 917 175 8812 | +63 908 818 2059

🏢 Address: 12F Cityland Mega Plaza, ADB Avenue, San Antonio, Pasig City, Philippines

Get in touch with us today to explore customized solutions for your industry

developer@rayasolutionsph.com

+63 917 175 8812

12F Cityland Mega Plaza, ADB Avenue, San Antonio, Pasig City, Pasig, Philippines